Frequently Asked Questions

Digital Planning + Pre-made Templates FAQ

  • Which Note-taking apps work with The Pink Ink planners/Notebooks/Journals?

    All of The Pink Ink digital planners, notebooks, and journals work perfectly with: Notability app Noteshelf 2 app Goodnotes 4 and 5 apps Xodo app * Zoomnotes app

    For most of my Digital stickers, I provide two types of file formats:

    Goodnotes.zip file

    This is ready to use the Goodnotes app file. Import this file as a new notebook as it is into the Goodnotes and you’ll have all the stickers ready for you to use inside the file. ( Don’t unzip ). Works with Goodnotes app 4 & 5

    Png.zip file

    This file has all the stickers cropped with a clear background. You’ll need to unzip it first and then import it one by one in the app. Works with Goodnotes, Notability, Xodo, Noteshelf 2 & Zoomnotes.

    Before you place an order please read through the description and the files included with each product.

  • I’m having a problem importing my files ( planner, Notebook, Notepad ) into my Ipad, help, please?

    Don’t worry I got you covered with step by a step blog post that shows how to do that in 6 ways. Click here learn how here

  • I’ve downloaded my items but I can’t find all the files? Or every time I import the file my Goodnotes app crashes.

    If your order contains multiple items such as ( planner + stickers ) or ( notebook + stickers ) it means your file is zipped and needs to be unzipped first to access all your files. Here is a blog that will walk you through how.

  • I have purchased my stickers, do I have to import them one by one?

    With most of my Digital stickers, I provide two types of file formats:

    Goodnotes.zip file

    This is ready to use the Goodnotes app file. Import this file as a new notebook as it is into the Goodnotes and you’ll have all the stickers ready for you to use inside the file. ( Don’t unzip )

    Png.zip file

    This file has all the stickers cropped with a clear background. You’ll need to unzip it first and then import it one by one in the app.

  • How do I unzip my files on the IPad?

    I have a step by a step blog post that will walk you through on how to do that here.

  • I’m new to digital planning, how do I get started?

    Welcome! I’m so excited that you decided to make the switch.

    To get started with digital planning, you can…

    1. Learn about digital planning and what you need to get started here.

    2. Enroll in my 5-day FREE email course for you to help you transition from paper to digital planning easy, you can join here for free.

    2. Take the free Digital Planner Quiz to find your perfect match - click here.

Digital Planner Kit FAQ

  • Should enroll with one of your courses or buy the Digital Planner kits?

    If you don't have a design background at all then you should consider my courses. My courses will walk you through a step by step process to learn a design skill that you master to create and design any digital templates and products.

    If you know your way around any of the Keynote programs, then Digital Planner Kits are for you. Just add your text, change colors, add images, edit the links and you're good to go to focus on your business!

    Please note that the trainings that comes with each Digital Planner Kit are specific to the templates, not to the Keynote software.

  • I’m not sure which Digital Planner kit is best for me?

    I’m glad you asked.

    Mom Edition For anyone who is running a busy household, built for moms, by a mom. Your dream business can become a reality, and you’ll be doing something you truly love in the process.

    Business Edition For anyone with an entrepreneurial spirit, who can see the value in adding digital planners to their business, whether you’ve started earning or not.

    Essensial Edition For anyone who wants to create a planner without having committed to a niche. If you love organization and planning, but the thought of landing on just ONE idea has you breaking out in hives, this is the bundle for you. )

    Teacher Edition For any educator - as it utilizes the skill set that you’ve come to cultivate over the years. An effective teacher knows how to motivate, strategize, and organize, just like any business owner.

    Travel Edition For anyone who wants to pursue or extend their digital nomad or location-independent lifestyle. Travelers are innate planners and dreamers; with itchy feet and the desire to go, you know how an idea can turn into the most rewarding journey of your life.

    Content Creator Edition for anyone who lives and breathes creativity, no matter if your toolkit includes a camera and lenses, a paintbrush and canvas, or an Apple Pencil and Procreate. The digital creative will also find their entrepreneurial spirit in a planner system that extends to running ANY type of freelance business.

    Student Edition for a student at any level or grade who wants to make a side (or full-time!) income from their love of planning and organization. Current students, graduate students, or alumni will all find value in bringing their passion for goal setting and dream chasing to life.

    Virtual Assistant Edition for anyone service-based business owner! built for ANY type of virtual assistant or online business manager, whether you’re a tech-savvy entrepreneur or a copywriting guru. If you’re ready to turn your signature system into a signature planner, this edition of The Digital Planner Kit is for you!

  • Will the Digital Planner Kit help me with creating a planner from scratch?

    No, the Digital Planner Kits are editable templates and not a course!

    If you want to learn how to create planners then consider joining one of my course. Digital Planner Academy courses will walk you through a step-by-step process to learn a design skill that you master to create and design any digital templates and products.

  • Do you offer support with Digital Planner Kit?

    Each Digital Planner kit has 14 short video training on how to use the templates - for Keynote program and Affinity Publisher only. These tutorials are specific to the templates and not to the program.

  • Can I use them to create and sell my planners and products?

    Yes, definitely an Extended commercial license is included. You can add your logo, branding and change them to match your brand.

  • What software do I need to use the Digital Planner Kit?

    With each Digital Planner kit, you’ll get access to Keynote, Affinity Publisher and Powerpoint files. So you’ll need the Keynote program, Affinity Publisher or Powerpoint program to use and edit the templates.

  • Are any of the Digital Planner Kits available in any of the courses?

    No, they're not. I have different templates in each of my courses.

  • Are the Digital Planner Kit lag-free?

    Yes, I designed the Digital Planner Kit to be lag-free. The file size is optimized with high quality, yet light and not laggy when used on the iPad or Tablet.

    I share tips on how to maintain the file to be lag-free in a video tutorial that comes with each Digital Planner Kit.

  • Is there a limit on how many planners and products I can sell?

    Nope! You can sell unlimited products and unlimited designs.

  • Each Digital Planner kit has 14 short video training on how to use the templates - for Keynote program and Affinity Publisher only. These tutorials are specific to the templates and not to the program.

  • Can I purchase and use the Planner kit for a client?

    Yup, sure thing! But it is required that you purchase a new license for every client that will use each Digital Planner Kit. (One purchase = One business). If you're using it for your business then you need one license for your business too!

  • Do you offer a customization service?

    Yes, we do! We would be happy to help you during a Design day Service. You can hire The PinkInk® to customize the digital planner kit for you. [Learn more here!][1] [1]: https://the-pinkink.com/restyle-my-planner

  • What's the refund policy?

    Due to the nature of digital products, they are non-refundable, so please make sure you have read all of the product details as well as the software requirements before you purchase.

  • Where can I login to the Digital Planner Kit I've purchased?

    Welcome back! Click here to access the portal.

The Pink Ink Courses FAQ

  • I want to learn how to design my digital planners, can you help me?

    Yes, this is one of the most common questions.

    I have created a step-by-step course to teach you how to design your own digital planner with templates to get you started. You can learn about my signature program Digital Planner Academy. It will guide you through your entire business, product, and marketing strategy with a perfect combination of no-fluff lessons, videos, workbooks, and checklists. Across 6 modules you’ll cover all the juicy bits that make up the signature Discover - Design - Market Framework© I’ve been using successfully as a digital planner designer for 3+ years. Learn more here.

  • Where can I login to the course I've enrolled in?

    Welcome back! Click here to access your student portal.

Custom orders FAQ

  • I have a digital product idea and I want you to design it, do you provide the custom design?

    Yes, I do. I have limited spots every quarter to help online business owners expand and scale their businesses by adding digital products to their business. Learn more here.

Shop Policies

  • Can I buy the templates to offer them in my online store or share them with my friends?

    No! All the premade templates sold are for personal use.

    You may not resell, redistribute or share these templates in whole or in part for any reason; claim these designs as your own; or sell any design digital or printed on any online store.

  • Refund, Return and Exchange.

    All the products and courses sold by The Pink Ink are digital files and available for download once payment is completed.

    We can’t provide a refund or exchange or return. To avoid purchasing that doesn’t work with your device, please read the description thoroughly and inquire about any of the products prior to your purchase.